Contact Us
We're glad you stopped by. Whether you have a question, a correction to flag, or simply want to share your thoughts, this page explains the best ways to reach our team and what you can reasonably expect when you do.
When to Get in Touch
There are plenty of good reasons to drop us a message. Here are some of the most common:
- You've spotted a factual error or an outdated detail on one of our pages
- You'd like to suggest a topic or ask a question that our existing content doesn't cover
- You have feedback — positive or critical — about how we present information
- You're a writer, researcher, or publisher interested in working with us
- You have a general enquiry that doesn't fit neatly into any of the above
We read every message we receive. Responses aren't always instant, but we aim to reply to all reasonable enquiries within two working days.
How to Reach Us
Email is the most reliable way to contact our team. Send your message directly to info@frui.co.uk and include as much context as you can — the more detail you provide, the faster and more accurately we can respond.
If you're writing about a specific page, please include the URL. If you're raising a factual concern, a brief explanation of what you believe is incorrect and why will help us investigate promptly.
A Note on Response Times
Our team operates Monday to Friday. Messages sent over the weekend or on public holidays will be picked up on the next working day. During busy periods, replies may take slightly longer, but we do not ignore correspondence — if you haven't heard back within five working days, a polite follow-up is always welcome.
Getting to Know Us Better
If you'd like some background before reaching out — including who runs this site and what standards we hold ourselves to — you're welcome to visit our about us page, where we explain our editorial approach and the principles that guide our work.
Responsible Use of This Contact Channel
We ask that all messages are sent in good faith. We do not respond to spam, unsolicited commercial pitches sent in bulk, or any communication that is abusive in nature. Straightforward, respectful enquiries will always receive our full attention.
Thank you for taking the time to get in touch — we look forward to hearing from you.